Please read the following important information which explains our Data Protection Policy.
1825 Financial Planning Limited is committed to protecting your personal information.
Who we are
How to contact us
Information we collect and use
Where we collect your information
Why we collect and use your information
Who we may share your information with
Where your information is processed
How we protect your information
How long we keep your information
Your individual rights
How to make a complaint
We are 1825 Financial Planning Limited ("1825"), part of Standard Life Aberdeen plc, (a leading investment company).
Baigrie Davies & Company Limited, Jones Sheridan Financial Consulting Limited; Pearson Jones plc; Standard Life Client Management Limited and The Munro Partnership Limited.
FAO Data Protection Officer
1 George Street,
Information about you that we collect and use includes:
Where we collect and use special category personal information, this information will only be collected and used where it's needed to provide the product or service you have requested or to comply with our legal obligations, and where we have also obtained your explicit consent to process such information.
We may collect your personal information directly from you, from a variety of sources, including:
We may also collect personal information on you from places such as business directories and other commercially or publicly available sources e.g. to check or improve the information we hold (like your address) or to give better contact information if we are unable to contact you directly.
We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. We will collect and use your information only if we are able to satisfy one of the lawful processing conditions set out in the data protection laws.
This will be the case where:
Where the processing is in our legitimate interests or those of a third party, we will always conduct an assessment to ensure that this use of your personal information is not excessive or unnecessary or otherwise more intrusive than it needs to be.
You have given us your permission (consent) to use your information. For example, if we are collecting and using your special category personal information or to send you information about products and services offered by other parts of Standard Life Aberdeen plc and / or selected third parties we have chosen to work with which we believe may be of interest and benefit to you. You can withdraw your consent at any time by emailing: firstname.lastname@example.org or by contacting us. If you do not wish us to collect and use your personal information in these ways, it may mean that we will be unable to provide you with our services.
We sometimes use systems to make automated decisions based on personal information we have - or are allowed to collect and use from others – about you. These automated decisions can affect the services or features we offer you now or in the future. We use automated decisions in the following ways:
If you do not wish us to collect and use your personal information in these ways, it may mean that we will be unable to provide you with our services.
We may share your information with third parties for the reasons outlined in 'Why we collect and use your information'.
We will share your information with:
Whenever we share your personal information, we will do so in line with our obligations to keep your information safe and secure.
The majority of your information is processed in the UK and European Economic Area (EEA).
However, some of your information may be processed by us or the third parties we work with outside of the EEA.
Where your information is being processed outside of the EEA, we take additional steps to ensure that your information is protected to at least an equivalent level as would be applied by UK / EEA data privacy laws e.g. we will put in place legal agreements with our third party suppliers and do regular checks to ensure they meet these obligations.
We take information and system security very seriously and we strive to comply with our obligations at all times. Any personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations. An example of this is that Internal and external audit and specialist third party consultants conduct regular, independent assurance and benchmarking exercises across our business to ascertain the effectiveness of our security control environment and our security strategy.
Your information is protected by controls designed to minimise loss or damage through accident, negligence or deliberate actions. Our employees also protect sensitive or confidential information when storing or transmitting information electronically and must undertake annual training on this.
Our security controls are aligned to industry standards and good practice; providing a control environment that effectively manages risks to the confidentiality, integrity and availability of your information.
To provide you with the service agreed and meet our legal and regulatory obligations, we keep your personal information and copies of records we create (e.g. calls with us) while you are a client of ours.
Even when you no longer have a relationship with us, we are required to keep information for different legal and regulatory reasons. The length of time will vary and we regularly review our retention periods to make sure they comply with all laws and regulations.
You have a number of rights under Data protection laws which may be exercised in certain circumstances. These are:
You have the right of access to your personal information. If you wish to receive a copy of the personal information we hold on you, you may make a data subject access request (DSAR).
If your personal information is inaccurate or incomplete, you can request that it is corrected.
You can ask for your information to be deleted or removed if there is not a compelling reason for 1825 Financial Planning Limited to continue to have it.
You can ask that we block or suppress the processing of your personal information for certain reasons. This means that we are still permitted to keep your information – but only to ensure we don't use it in the future for those reasons you have restricted.
You can ask for a copy of your personal information for your own purposes to use across different services. In certain circumstances, you may move, copy or transfer the personal information we hold to another company in a safe and secure way. For example, if you were moving your pension to another pension provider.
You can object to 1825 Financial Planning Limited processing your personal information where: it's based on our legitimate interests (including profiling); for direct marketing (including profiling); and if we were using it for scientific/historical research and statistics.
You have the right to ask 1825 Financial Planning Limited to:
While we hope that we can resolve any complaints for you, you do have the option to complain to the ICO (whether or not you have exhausted our complaints procedure). The ICO's contact details are: https://ico.org.uk/
Postal address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.